last updated: august 5, 2025

The company SASU CHAMPAGNE COLLARD-MILESI undertakes to ensure that the collection and processing of your personal data on the site lecloscorbier.fr are carried out in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

The site www.collard-milesi.fr (hereafter “the site”) is the official platform of Maison Champagne Collard-Milesi. Its purpose is to present our estate, our expertise, and our cuvées

Preamble

This privacy policy is intended to inform users of the site about:

How personal data is collected, referring to any information that may identify a user, including but not limited to: name, first name, age, postal or email address, geographic location, and IP address.

The rights users have regarding this data
The identity of the data controller and how data is processed
The recipients of the personal data
The site's cookie policy. More information is available on the Cookie Management page

‍This policy complements the Legal Notice and the General Terms of Use, accessible at the following addresses:
‍
Terms of Use: www.collard-milesi.fr/cgu
Legal Notice: www.collard-milesi.fr/mentions-legales

Article 1: Data Collection & Protection

Personal data collected on this site is processed by SAS CHAMPAGNE COLLARD-MILESI.
Personal data refers to any information that directly or indirectly identifies a natural person, such as name, address, ID number, or any other detail tied to physical, economic, or social identity. This data is mainly used by the site operator to manage your relationship with us and, where applicable, to process your requests.

Personal data collected includes (non-exhaustive list):

Technical connection data, such as browser type and device operating system
Personal details including name, first name, email address, postal address, and phone number(s)
Communications exchanged with us, including chat or customer service interactions

We also use cookies and other tracking technologies to improve your experience, personalize content, and analyze site traffic. Some cookies require your prior consent, in accordance with the GDPR and European regulations (ePrivacy, CNIL).

When you visit the site, a Consent Management Platform (CMP) banner appears allowing you to configure your cookie preferences.

You can:

Accept all cookies, including those used for personalization and advertising
Reject all cookies except those strictly necessary for site operation
Customize your consent by selecting specific categories of cookies to accept or reject

Article 2: Right of access, Modification and Deletion of your Personal Data

In accordance with the French Data Protection Act of January 6, 1978, you have rights of access, rectification, update, and deletion regarding your personal data.

Under the applicable data protection regulation, you have the following rights:

‍Right of access: You may request to view the personal data held about you.
‍Right of rectification: You may correct inaccurate or incomplete data.
‍Right of deletion: You may request that your personal data be deleted.
‍Right to restriction of processing: You may request that the processing of your data be limited under specific legal conditions.
‍Right to object: You may object to certain types of data processing.
‍Right to data portability: You may request that your data be transferred to another data controller.

Additionally, under Law No. 2016-1321 of October 7, 2016, you may define the handling of your personal data after your death. For more information, consult the CNIL website: www.cnil.fr

‍To exercise your rights, contact:

By email: contact@collard-milesi.fr
‍By post: CHAMPAGNE COLLARD-MILESI, 12 Rue Corbier, 51160 AY–CHAMPAGNE, France

Requests must include valid proof of identity. We will respond within one month, extendable by two months for complex requests.

In the event of non-compliance regarding your data processing, you may file a complaint with the CNIL: www.cnil.fr

Article 3: Use of Data

The personal data collected from users of the site is intended to improve your browsing experience and maintain a secure environment. The legal basis for processing relies on the performance of the contract between the user and the site.

More specifically, data is used for the following purposes:

Access to and use of the site www.collard-milesi.fr by the user;
Management and optimization of the site's functionality;
Providing user support and assistance;
Verification, identification, and authentication of data transmitted by the user;
Prevention and detection of fraud, malware, and management of security incidents;
Handling potential disputes with users;
Sending marketing and promotional information based on user preferences.

Article 4: Data Collection Methods

When you use our site, the following data is automatically collected:

IP address;
Browser type;
Operating system;
Pages visited;
Date and time of visit;
Referrer URL;
Approximate geolocation data.
‍
Our chatbot (conversational agent) may also collect:

User identity (name, first name, email, etc.)
Conversations/chat (exchanged messages)
Technical data (device type, IP address)
Interaction history (with the chatbot)
Behavioral data (actions performed on the site)

Article 5: Data Retention Policy

The data collected is retained by the data controller under reasonable security conditions to ensure follow-up of interactions and improve our services. Additionally, the site retains your data for the duration necessary to provide its services or support.

When required to comply with legal obligations, resolve disputes, prevent fraud, or enforce our terms of use, certain information may be retained even after your account is closed or our services have ended.

At the end of this period, the data will either be deleted or anonymized.

Article 6: Commercial offers

You may receive commercial offers from us. If you prefer not to receive them, simply contact us at: contact@collard-milesi.fr.

Your data may also be used by our partners for commercial prospecting. If you do not wish this to happen, please inform us by email at: contact@collard-milesi.fr.

While browsing the site, if you access personal data, you agree not to collect, use, or disclose this information without authorization, and to respect individuals' privacy and reputation. The publisher accepts no responsibility in case of non-compliance with these rules.

Collected data is retained and used in accordance with the time limits established by applicable law.